How can we help you?

Assistance for licensing, technical issues, access problems, development tools and systems used across Arriva Corporation projects.

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📝 Submit a Ticket

Get personalized help from our support team with any issues or questions you have.

💬 Community Support

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📚 Documentation

Browse our comprehensive guides and tutorials for common questions and setup help.

Contact Support

Submit a detailed support request. We'll guide you through the process step by step.

Device

Issue

Details

Describe

Select Your Device

Which device are you experiencing the issue on?

PC (Windows)

PC (macOS)

PC (Linux)

iPhone

Android Phone

Xbox

PlayStation

What's the Issue?

Select the type of issue you're experiencing

Account Suspension / Ban Appeal

Appeal a suspension or ban

Licensing / Access

License validation or access problems

Bug Report

Report a bug or technical issue

Performance / Lag

Slow performance or lag

Feature Request

Suggest new features

Your Details

Tell us how we can contact you

Roblox Username

Discord Username

Email Address *

Confirm Email *

Describe the Issue

Provide detailed information about your problem

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Tips for a good description:

What were you trying to do?
What exactly went wrong?
Steps to reproduce the issue
Error messages you received

What we can help with

Licensing & access

Licence validation, entitlement mismatches, account linking and access errors.

RoAdmin & tooling

Configuration issues, permissions, module setup and internal tooling support.

Backend & systems

Service errors, data integrity issues and infrastructure-related problems.

Performance & stability

Unexpected lag, instability under load and system behaviour problems.